SYMPTOMS

JobMaster does not convert to Adobe Acrobat PDF format.

MORE INFORMATION

JobMaster does not create Adobe Acrobat PDF format file. The logfile shows an error message stating 'Can not locate PDF Printer'.

SOLUTION

Make sure Adobe Acrobat Software 4.0 or higher is installed. Click the following link to download an evalution copy of Acrobat Software http://www.adobe.com/products/acrobatpro/tryout.html.

A printer namend 'Adobe PDF' is installed on the system for Adobe Acrobat 6.0 or higher. If the name of PDF Printer has another name as 'Adobe PDF', you must set the following registry key to a corresponding entry:

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Mindleads Technology\JobMaster
Name: "acrDistiller6Name"
Default: "Adobe PDF"

For Acrobat 5.0 and versions below, check the following registry entries for appropriate values:

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Mindleads Technology\JobMaster
Name: "acrDistillerName"
Default: "Acrobat Distiller"

Key: HKEY_LOCAL_MACHINE\SOFTWARE\Mindleads Technology\JobMaster
Name: "acrPDFWriterName"
Default: "Acrobat PDFWriter"

STATUS

This problem has been fixed with version 1.8 or higher.